As a trusted local florist serving Wanstead’s households and businesses, we take immense pride in delivering only the freshest flowers to your doorstep. Every bouquet and arrangement is expertly crafted and handled to ensure lasting beauty and customer satisfaction. When you order from Florist Wanstead, you benefit from our unwavering Fresh Flowers Guarantee—your flowers will arrive vibrant, fragrant, and as pictured.
If your order arrives damaged or does not meet our exceptional quality standards, we’re here to help. We kindly ask that you inspect your flowers as soon as they arrive. Should you notice any concerns—such as wilting, bruised petals, or damage from transit—please contact us as quickly as possible.
Our freshness window covers all deliveries within 48 hours of receipt. If you alert us to any issues within this period, we are committed to making it right, whether the issue is related to quality, freshness, or unforeseen damage during delivery.
Your happiness is at the heart of what we do. If your flowers arrive damaged, are not as described, or do not meet our freshness promise, we offer two straightforward options:
Our team will guide you through the process, and may request a photo of the delivered flowers to help us better understand the issue and improve our service.
We believe every customer deserves a delightful flower delivery experience. If something is not right with your order, or if you have any other concerns regarding our products or services, we encourage you to get in touch within 48 hours of delivery. Providing details and, if possible, photographs will help us resolve your issue promptly and efficiently.
We investigate every complaint thoroughly and aim to reply as soon as possible, usually within one working day. Our commitment is to address your concerns courteously and to reach a satisfactory solution, whether through a replacement, refund, or another appropriate action.
Florist Wanstead has established itself as a reliable flower shop for local residents and businesses. Our roots in the Wanstead area allow us to understand our customers’ needs and deliver flowers with professionalism, care, and a personal touch. Your trust means everything to us, and we continually strive to exceed your expectations with every order.
To initiate a return, replacement, or complaint, please reach out using our regular ordering or contact channels. Our helpful team will guide you through every step of the process and ensure your satisfaction. We appreciate your trust in Florist Wanstead and thank you for allowing us to be part of your special moments.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
